Direct Debit Notification Pack
Bacs scheme requires advance notices for Direct Debit collections. These N-01 through N-07 templates fulfil the Route B notification requirements and require GoCardless/Bacs approval before deployment.
Approval required
These templates are created for Route B (own SUN via GoCardless bureau). They must be submitted to GoCardless for approval before being used to send live customer notifications. Until approved, GoCardless's default notification pack will be used. All notices are sent at least 3 working days before the action date. Every template carries the official Direct Debit logo and a Direct Debit Guarantee reference (N-01 also reproduces the full Guarantee text), and includes the GoCardless regulatory disclosure and a clickable Privacy Notice link.
Important: Confirmation of the setup of your Direct Debit Instruction to 247HOMEMAINTENANCE
Dear [Customer Name], Important: Confirmation of the setup of your Direct Debit Instruction to 247HOMEMAINTENANCE. Your Direct Debit mandate has been set up successfully. This is your confirmation, as required by the Bacs Direct Debit scheme. Service user name (the name that will appear on your bank statement): 247HOMEMAINTENANCE Your reference: [Mandate Reference] Account holder: [Account Holder Name] Sort code: ••-••-[XX] Account number: ••••••[XX] Amount: £24.99 Collection date: [Collection Date] of each month Frequency: Monthly Bank statement name: 247HOMEMAINTENANCE Please check the details above. If they are incorrect, or there are any other issues, please contact us on 0800 102 6905 or email info@247homemaintenancesolutions.co.uk. These amounts will be collected from your account via Direct Debit. You will receive confirmation from your bank within 3 working days of this mandate being set up. You have the right to cancel your Direct Debit at any time. You can cancel by contacting your bank or building society — written confirmation may be required. Please also notify us. This payment is protected by the Bacs Direct Debit Guarantee, provided by GC re 247HOMEMAINTENANCE. A copy of the Guarantee, including the official Direct Debit logo, is available at https://247homemaintenancesolutions.co.uk/direct-debit-guarantee The full text of the Direct Debit Guarantee is reproduced below: The Direct Debit Guarantee 1. This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits. 2. If there are any changes to the amount, date or frequency of your Direct Debit, GC re 247HOMEMAINTENANCE will notify you 3 working days in advance of your account being debited or as otherwise agreed. If you request GC re 247HOMEMAINTENANCE to collect a payment, confirmation of the amount and date will be given to you at the time of the request. 3. If an error is made in the payment of your Direct Debit by GC re 247HOMEMAINTENANCE or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society. 4. If you receive a refund you are not entitled to, you must pay it back when GC re 247HOMEMAINTENANCE asks you to. 5. You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us. If you have any questions, call us on 0800 102 6905 (Mon–Sun, 10:00–17:00) or email info@247homemaintenancesolutions.co.uk. Kind regards, 24/7 Home & Maintenance Solutions Ltd Company No. 15427532 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ --- Payments securely processed by GoCardless. GoCardless Ltd (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services. GoCardless uses personal data as described in their Privacy Notice: https://gocardless.com/privacy/